Terms and Conditions

Prices and Payment
All prices are in £ sterling and include UK VAT at the appropriate rate. Delivery charges are not included in the prices quoted. We accept payment by most major credit and debit cards. 

Delivery
We aim to deliver 14 working days .

We use Parcelforce 24 delivery service, you will receive a e mail a day before dispatch date to check if the day ii convenient for you ,we will also send you a tracking code on the day of dispatch.. 

Delivery Costs
The delivery costs for the UK are as follows:
<£10.00 uk mainland;

Purchasing
All items offered on our website are subject to availability. To purchase any of the items on our Web Site, click the "Add to Basket" button shown on each product page. When you place an order to purchase a product by clicking the button "Order Now", we will send you an e-mail confirming receipt of your order and containing the details of your order. Your order represents an offer to us to purchase a product which is accepted by us when we send e-mail confirmation to you that we've accepted your order or dispatched the product to you. The contract will be filed. For safety reasons your order’s data are not accessible via internet. We keep these data in confidence according to our privacy policy.

Returns Policy /Cancellation

We are so confident you will like our work but in case for whatever reason you would like to return we offer cover your postage.
You have the right to cancel your order within seven working days of delivery (starting the day after you receive the goods) and return them for a full refund. This will apply to your order unless you order goods made to your own specification, . Should you cancel the contract we will then refund you the price you have paid for the goods. It is your responsibility to give notice of your wish to cancel within this cancellation period by email, fax or letter. You are under a duty to take reasonable care of the goods. The goods must be returned in saleable condition ,UK sales we will pay the costs to return the item and will arrange the delivery service. Should you order, details of this right will be sent to you with your confirmatory e-mail.

After-Sales Services and Guarantees
If goods are faulty you are entitled to a full money back guarentee or a replacement if required.

Customer Service
Any complaints regarding the goods or services supplied should be made to:
The Sculpture Room  12 Georges Elm Lane,Bidfod On Avon,Alcester B50 4JS

Telephone. 01789491395

Mail.thesculptureroom@btconnect.com


You can e-mail, write, telephone  us with your complaint. Our normal office hours are 9am - 5.30pm Monday - Friday, 9am - 1.00pm Saturday.

Statutory Rights
These Terms and Conditions do not affect any of your statutory rights.