Prices and Payment
All prices are in £ sterling and include UK VAT at the appropriate rate. Delivery charges are not included in the prices quoted. We accept payment by most major credit and debit cards.
We aim to deliver 14 working days .
We use Parcelforce 24 delivery service, you will receive a e mail a day before dispatch date to check if the day ii convenient for you ,we will also send you a tracking code on the day of dispatch..
The delivery costs for the UK are as follows:
<£10.00 uk mainland;
Returns Policy /Cancellation
We are so confident you will like our work but in case for whatever reason you would like to return we offer cover your postage.
You have the right to cancel your order within seven working days of delivery (starting the day after you receive the goods) and return them for a full refund. This will apply to your order unless you order goods made to your own specification, . Should you cancel the contract we will then refund you the price you have paid for the goods. It is your responsibility to give notice of your wish to cancel within this cancellation period by email, fax or letter. You are under a duty to take reasonable care of the goods. The goods must be returned in saleable condition ,UK sales we will pay the costs to return the item and will arrange the delivery service. Should you order, details of this right will be sent to you with your confirmatory e-mail.
After-Sales Services and Guarantees
If goods are faulty you are entitled to a full money back guarentee or a replacement if required.
Any complaints regarding the goods or services supplied should be made to:
The Sculpture Room 12 Georges Elm Lane,Bidfod On Avon,Alcester B50 4JS
You can e-mail, write, telephone us with your complaint. Our normal office hours are 9am - 5.30pm Monday - Friday, 9am - 1.00pm Saturday.
These Terms and Conditions do not affect any of your statutory rights.