Privacy Policy

Last Updated: 10/12/24

The Sculpture Room ("we," "our," "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website www.thesculptureroom.co.uk or make a purchase.

1. Information We Collect

We may collect and process the following types of information:

  • Personal Data: Your name, email address, phone number, billing and shipping address, and payment details (processed via PayPal).
  • Account Data: If you create an account, we collect your username and password.
  • Transaction Data: Details about your purchases, including products, prices, and delivery.
  • Technical Data: IP address, browser type, time zone settings, and usage data collected via Google Analytics.
  • Marketing Data: Preferences for receiving communications and responses to surveys or promotions.

2. How We Use Your Information

We use your data to:

  • Process and deliver your orders.
  • Respond to your enquiries.
  • Personalise your experience on our website.
  • Comply with legal obligations, such as tax and accounting requirements.
  • Send marketing emails (if you have opted in).

3. Sharing Your Information

We do not sell your personal data. However, we may share it with trusted third parties to provide our services, including:

  • PayPal: To securely process payments.
  • Shipping Companies: To deliver your orders.
  • Analytics Services: Google Analytics to track website performance.
  • Social Media Platforms: To facilitate sharing or interactions via linked accounts.

4. Cookies

Our website uses cookies to improve your browsing experience. See our Cookie Policy (below) for details, including WooCommerce’s use of cookies to enable specific store features.

5. Your Rights

Under applicable data protection laws, you have the right to:

  • Access the personal data we hold about you.
  • Correct or update inaccurate data.
  • Request data deletion (where legally permissible).
  • Opt out of marketing communications.
  • File a complaint with a data protection authority.

6. Data Security

We implement security measures to protect your information from unauthorised access, alteration, or disclosure.

7. Retention of Data

We retain your data only as long as necessary for legal, business, or tax purposes.

8. Contact Us

If you have questions about this Privacy Policy, please contact:

Sharon Dawkins
Email: info@thesculptureroom.co.uk
Phone: 01789 491395
Address: 12 Georges Elm Lane, Bidford-on-Avon, Alcester, B50 4JS

Cookie Policy

Last Updated: 10/12/24

This Cookie Policy explains how The Sculpture Room ("we," "our," "us") uses cookies and similar technologies on our website www.thesculptureroom.co.uk

1. What Are Cookies?

Cookies are small text files stored on your device when you visit our website. They help us enhance your browsing experience, track website usage, and provide tailored content.

2. Types of Cookies We Use

  • Essential Cookies: Required for website functionality, such as managing your shopping cart and enabling payment processing via PayPal.
  • Performance Cookies: Collect anonymous data for website analytics (e.g., Google Analytics).
  • Functional Cookies: Remember your preferences, like language and region.
  • WooCommerce-Specific Cookies: Used to support specific store features, including:
    • Storing shopping cart information.
    • Keeping track of customer sessions.
    • Allowing admin functionality within the store’s dashboard.

3. Third-Party Cookies

We use third-party cookies from:

  • Google Analytics: To analyse website traffic and improve user experience.
  • PayPal: For payment processing.
  • Social Media Links: To allow easy sharing of content.

4. Managing Cookies

You can control or disable cookies through your browser settings. Note that some website features, such as shopping cart functionality, may not work if cookies are disabled.

5. Changes to This Policy

We may update this Cookie Policy from time to time. Check this page periodically for updates.

6. Contact Us

For questions about this Cookie Policy, contact:

Sharon Dawkins
Email: info@thesculptureroom.co.uk
Phone: 01789 491395
Address: 12 Georges Elm Lane, Bidford-on-Avon, Alcester, B50 4JS